GDPR Compliance

Last updated: June 3, 2026

Overview

While our primary operations are based in Australia, we recognize that individuals from the European Union may visit our website. This page explains how we comply with the General Data Protection Regulation when processing personal data of EU residents.

Legal Basis for Processing

We process personal data under the following legal bases:

Contractual necessity: to fulfill service agreements and appointments
Legitimate interests: to improve services and maintain business operations
Consent: where explicitly provided for specific purposes
Legal obligations: to comply with applicable laws and regulations

Your GDPR Rights

If you are an EU resident, you have the following rights regarding your personal data:

Right to access: obtain confirmation of data processing and access to your data
Right to rectification: correct inaccurate or incomplete data
Right to erasure: request deletion of your data under certain conditions
Right to restrict processing: limit how we use your data
Right to data portability: receive your data in a structured, machine-readable format
Right to object: oppose certain types of processing
Right to withdraw consent: revoke previously given consent at any time

Data Transfers

Personal data collected from EU residents may be transferred to and processed in Australia. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR standards.

Data Protection Officer

For GDPR-related inquiries, you may contact our data protection representative at [email protected].

Supervisory Authority

EU residents have the right to lodge a complaint with their local data protection authority if they believe their data rights have been violated.

Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant impacts on individuals.

Data Breach Notification

In the event of a data breach that poses risks to your rights and freedoms, we will notify affected individuals and relevant authorities within 72 hours as required by GDPR.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month and provide the requested information free of charge unless the request is manifestly unfounded or excessive.